A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It normally takes 2 working days for us to process your order. Please note that this does not include holidays and weekends.
Free - orders over US$50.00
Free - orders over US$150.00
- Express Shipping is not available for P.O. Boxes and APO/FPO addresses.
- After the order has been paid, we needs 1-2 days to process your order. You will receive a notification once your order has been shipped.
- In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.
- If your package has not been delivered or your tracking information shows that your package has been delivered but you have not received it, you must contact Customer Service to verify within 30 days of the order date. For other orders, products, and logistics related issues, you must contact customer service within 30 days of the order date.